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  Site information - Top
 

What is Bittorrent about anyway? How do I start downloading Islamic files?

Check out A Beginner's Guide to BitTorrent or visit the Muslim Torrent's forums


What can I get from this site?

MuslimTorrents.com is an Islamic resource that provides Muslim and Islamic related files to download for free. By distributing Islamic files, we hope to spread more knowledge about Islam, especially to those that normally wouldn't have access to digital Islamic files. We encourage users to upload any Islamic related files like Quranic recitations, Islamic lectures, Muslim audio and video, nasheeds, Islamic movies, etc.

 
 

 
  User information - Top
 

I registered an account but did not receive the confirmation e-mail!

You can use this form to delete the account so you can re-register. Note though that if you didn't receive the email the first time it will probably not succeed the second time either so you should really try another email address. Please also check your spam or bulk mail folder. As a last resort, you can contact us at membership@muslimtorrents.com


I've lost my user name or password! Can you send it to me?

Please use this form to have the login details mailed back to you.


Can you rename my account?

We do not rename accounts. Please create a new one. (Use this form to delete your present account.)


Can you delete my (confirmed) account?

You can do it yourself by using this form.


So, what's MY ratio?

Click on your profile, then on your user name (at the top).

It's important to distinguish between your overall ratio and the individual ratio on each torrent you may be seeding or leeching. The overall ratio takes into account the total uploaded and downloaded from your account since you joined the site. The individual ratio takes into account those values for each torrent.

You may see two symbols instead of a number: "Inf.", which is just an abbreviation for Infinity, and means that you have downloaded 0 bytes while uploading a non-zero amount (ul/dl becomes infinity); "---", which should be read as "non-available", and shows up when you have both downloaded and uploaded 0 bytes (ul/dl = 0/0 which is an indeterminate amount).


Why is my IP displayed on my details page?

Only you and the site moderators can view your IP address and email. Regular users do not see that information.


Help! I cannot login!?

Make sure you have cookies enabled within your browser. If you forgot your password visit the  
 

 
  Premium VIP Membership - Top
 

How do I become a Premium VIP Member

1 ) Choose one of the 3 options here: VIP upgrade. We personally review each application. Please wait 24-48 hours after payment for your account to be upgraded.
2) Another way to become a VIP is by being an active contributor to our community. From time to time, we reward our top members with VIP upgrades.


How do I cancel my VIP membership?

Just send an email to membership@ muslimtorrents.com .


How does the 100% satisfaction guarantee work?

We believe all of our members will see the value in the Premium VIP membership. If you are not completely satisfied with your membership for any reason, let us know and we will promptly refund any unused portion of your membership. You can contact us at membership@muslimtorrents.com

 
 

 
  Stats - Top
 

Most common reason for stats not updating

  • The user is cheating. (a.k.a. "Summary Ban")
  • The server is overloaded and unresponsive. Just try to keep the session open until the server responds again. (Flooding the server with consecutive manual updates is not recommended.)



Best practices

Keep your Bittorrent client running, even after you've finished downloading a file. This way you will "seed" the file and continue sharing with the community.


May I use any bittorrent client?

Yes, however we stronly recommend using either uTorrent or Azureus. The tracker now updates the stats correctly for all bittorrent clients. However, we will not provide any support for other clients (like Bitcomet).

Also, clients in alpha or beta version should be avoided.


Why is a torrent I'm leeching/seeding listed several times in my profile?

If for some reason (e.g. pc crash, or frozen client) your client exits improperly and you restart it, it will have a new peer_id, so it will show as a new torrent. The old one will never receive a "event=completed" or "event=stopped" and will be listed until some tracker timeout. Just ignore it, it will eventually go away.

 
 

 
  Uploading - Top
 

Why can't I upload torrents?

We currently allow (and encourage) all members to upload. So if you are having problems uploading, please read the tutorials in our forums.

 
 

 
  Downloading - Top
 

How do I use the files I've downloaded?

It depends on the type of file you downloaded. For most video files, try

There may be three reasons for this:
(1) The torrent may have been out-of-sync with the site rules.
(2) The uploader may have deleted it because it was a bad release. A replacement will probably be uploaded to take its place.
(3) Torrents are automatically deleted after 28 days.


How do I resume a broken download or reseed something?

Open the .torrent file. When your client asks you for a location, choose the location of the existing file(s) and it will resume/reseed the torrent.


What are these "a piece has failed an hash check" messages?

Bittorrent clients check the data they receive for integrity. When a piece fails this check it is automatically re-downloaded. Occasional hash fails are a common occurrence, and you shouldn't worry.

Some clients have an (advanced) option/preference to 'kick/ban clients that send you bad data' or similar. It should be turned on, since it makes sure that if a peer repeatedly sends you pieces that fail the hash check it will be ignored in the future.


Why do I get a "Not authorized (xx h) - READ THE FAQ" error?

From the time that each new torrent is uploaded to the tracker, there is a period of time that some users must wait before they can download it.
This delay in downloading will only affect users with a low ratio, and users with low upload amounts.

Ratio below
0.50
  and/or upload below
5.0GB
  delay of
48h
Ratio below
0.65
  and/or upload below
6.5GB
  delay of
24h
Ratio below
0.80
  and/or upload below
8.0GB
  delay of
12h
Ratio below
0.95
  and/or upload below
9.5GB
  delay of
06h

"And/or" means any or both. Your delay will be the largest one for which you meet at least one condition.

This applies to new users as well, so opening a new account will not help. Note also that this works at tracker level, you will be able to grab the .torrent file itself at any time.

N.B. Due to some users exploiting the 'no-delay-for-seeders' policy we had to change it. The delay now applies to both seeding and leeching. So if you are subject to a delay and get the files from some other source you will not be able to seed them until the delay has elapsed.

 
 

 
  How can I improve my download speed? - Top
 

Do some research

For uTorrent users, a good starting point is this article:

As explained above peers favour other peers that upload to them. When you start leeching a new torrent you have nothing to offer to other peers and they will tend to ignore you. This makes the starts slow, in particular if, by change, the peers you are connected to include few or no seeders. The download speed should increase as soon as you have some pieces to share.

 
 

 
  What if I can't find the answer to my problem here? - Top
 

You can try these:

Post in the Forums, by all means. You'll find they are usually a friendly and helpful place, provided you follow a few basic guidelines:
  • Make sure your problem is not really in this FAQ. There's no point in posting just to be sent back here.
  • Before posting read the sticky topics (the ones at the top). Many times new information that still hasn't been incorporated in the FAQ can be found there.
  • Help us in helping you. Do not just say "it doesn't work!". Provide details so that we don't have to guess or waste time asking. What client do you use? What's your OS? What's your network setup? What's the exact error message you get, if any? What are the torrents you are having problems with? The more you tell the easiest it will be for us, and the more probable your post will get a reply.
  • And needless to say: be polite. Demanding help rarely works, asking for it usually does the trick.